Privacy Policy
At Flying Elephants, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or contact us through WhatsApp.
Information We Collect
We collect only the information that you voluntarily provide while contacting us. This may include:
- Your name
- Your phone number (when contacting via WhatsApp)
- Messages related to product enquiries or orders
We do not collect payment details directly through this website.
How We Use Your Information
The information collected is used strictly for the following purposes:
- Responding to your enquiries
- Sharing details about our handmade elephant dolls
- Confirming product availability and order details
- Improving our customer communication and service quality
WhatsApp Communication
All enquiries and purchases are handled through WhatsApp. By contacting us, you consent to receive communication related to:
- Product details and colour options
- Pricing and order confirmation
- Delivery coordination and updates
Please note that WhatsApp communication is governed by WhatsApp’s own privacy policies.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online data transmission or storage system can be guaranteed to be completely secure.
Children’s Privacy
Flying Elephants does not knowingly collect personal information from children under the age of 13. If such information is identified, it will be promptly removed from our records.
Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices. Any updates will be published on this page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us via WhatsApp or through the contact information provided on our website.